• Do you ship internationally?
    • Yes, I ship internationally to most countries; however, there are some exceptions at this time based on several factors. If you are unsure if I ship to a specific country, please reach out to me via email at nadiacrosales@gmail.com.
  • What if my order arrives broken? 
    • In the event that your item(s) arrive broken, please reach out to me within 24 hours of delivery via email at nadiacrosales@gmail.com. When you email, please provide photos of the damage and we can discuss replacement or refund options. 
  • What if my package gets lost?
    • I am not responsible for lost or stolen packages. Please contact the appropriate courier if your package is lost or stolen. 
  • Can I put my piece in the microwave and/or dishwasher?
    • Yes! Most of my pieces are both dishwasher and microwave safe, unless indicated otherwise in the individual listing. Exceptions to this include pieces with gold luster. I will ALWAYS recommend hand-washing for longevity of the piece, but dishwashing works if you're in a hurry. 
  • How often do you restock?
    • I update my website with fresh inventory about once a month (sometimes more, sometimes less)!
  • Do you take commissions or wholesale orders?
    • Occasionally! If you're interested in placing a custom or wholesale order, I recommend signing up for my newsletter here. I only announce commission and wholesale openings via newsletter.


Curious about something else? Shoot me an email at nadiacrosales@gmail.com